Privacy & Policy
Last Updated: 27 March 2022
Introduction
We appreciate your trust in the “Ajmal Zafaf” platform in the Saudi Arabian Kingdom. Thank you
– The Ajmal Zafaf platform is committed to protecting the personal data that we collect or that you provide to us directly or through third parties, and we provide this privacy policy to explain how your personal data is managed, so we can explain to you how to collect, exploit, and disclose it, in accordance with all laws in force in the Kingdom of Saudi Arabia, including the e-commerce system, its executive regulations, and the data protection system.
– Within the context of this policy, the phrase:
“Platform” or “Ajmal Zafaf” or “We” or “Us” to the “Ajmal Zafaf” platform.
“User,” “You,” or “Second Person Pronouns” refer to anybody who visits or uses the Platform or any of its services in any way.
“Data” refers to the User’s identifying data, such as name, date of birth, nationality, address, email, mobile number, bank account, and all non-personal data of your Internet use, such as those related to your computer, mobile phone, activities or transactions via the Platform, and other data related to the User.
– Please carefully read this policy before using the Platform, which includes the following items:
First: The data we collect about you
We may collect and process the following data:
(1) Account Registration Information for Service Providers: (Username, Email, Password, Service Provider Location, Telephone Number, Description of Services, Social Network Pages).
(2) Customer account registration information (username, email, and password).
(3) Data provided by the Service Provider concerning the Products and Services made available through the Platform, which shall include details of the Service, the location where it is offered, and the Service Provider’s data.
(4) Electronic payment data, which may include electronic payment methods and any other payment methods, the data you provide us when there is a problem with the electronic payment of the sums that are owed to us from you.
(5) data you might provide us at any time or during the provision of the Services. As well as the data you provide us when you notice a problem with the platform or one of the agreement’s parties (the service provider, the customer).
(6) Any data we consider required to validate your identification or the validity and legality of any operations you conduct through the Platform.
(7) the personal data you supply to us while promoting the Services and Products and making offers via the Platform. as well as the data related to your activities carried out via the platform.
(8) Personal data you provide us when you agree to our Terms and Conditions.
(9) Data you provide us when you contact us or our technical support.
(10) The data you provided us when you answered questions or completed questionnaires on the Platform.
(11) Data provided to us by the User during the Content’s or Evaluation’s release.
(12) By providing your consent, you acknowledge that we may collect and store your data in electronic or paper records as we deem appropriate.
Second: Age
Both the Service Provider and the Client must be at least 18 years old to register an account with us on the Platform and provide or use the Services. However, the Client may let its employees (under the age of 18) utilize the Platform with his oversight and control.
Third: The Account
(1) We ask that you create your platform account to customize your experience while using the Services, make it possible for the Service Provider to deliver the Service, and make it possible for the Client to profit from it. We may not require an account for promo codes issued to new users of the Services.
(2) When the Service Provider/Client creates a Platform account:
- Acknowledge that the data is true, legal, and relevant to it and that it complies with the data required by the Platform.
- Undertakes to maintain the accuracy of all information and data he provides on the Platform or through contracts.
- You acknowledge that using the Services does not violate any terms of this Agreement or any applicable laws or regulations.
- Your account’s username, password, and any disclosures made with them are all your responsibility.
Fourth: Data that is Collected Automatically
When using our Services, we may receive certain information from your Internet browser and device, including cookies and similar technologies, such as statistics on page views, Moving between pages to and from our Services, referral URL, IP address, unique device identifier, browsing history, and web history data. This data is collected automatically by our services.
Fifth: Cookies
(1) “Cookies” are small text files that are kept on your device as soon as you visit the platform; they are used for the following purposes but do not appear to be software, carry viruses, or use spy technology in any way. Cookies are utilized to provide services since they enable us to analyze how users and visitors interact with our platform. Cookies help you access the data you seek when using the platform. Cookies help us in troubleshooting, developing our platform, delivering more user-friendly content, and providing better service.
(2) There are cookies for pages posted on the platform that are not linked with us, such as YouTube.com, and you understand and accept that we do not control cookies for such sites, and you must access these sites and read their policies.
(3) You can change your cookie preferences by going to your browser settings and selecting the option that is best for you.
Sixth: Data Security
(1) The Platform undertakes to keep your personal or banking data for as long as the nature of the transaction you are doing through the Platform requires. The Platform also undertakes not to share your data for an unauthorized or permitted fee or free-of-charge purposes with any other party unless required by us or authorized under the relevant regulations and instructions, or with the prior written consent of the user to whom the information relates.
(2) We, for our part, undertake not to disclose or use your Private Data in a way that violates your right to privacy to the extent authorized by law. We undertake not to trade or sell your data to third parties, but you permit us to allow our employees to handle your data as needed to provide the Services. You recognize and acknowledge that the World Wide Web (the Internet) is not a secure medium and that the confidentiality of your data cannot be completely guaranteed.
Seventh: Access to Data
You have the right to access the data we have collected about you and to request that any data available to us be corrected, updated, or modified, as well as to request that the data we hold be deleted; nevertheless, you agree to:
(1) For technical, administrative, and legal reasons, data revision, update, or deletion may take some time.
(2) We may not be able to delete data if it is required to implement applicable laws, judicial decisions, decisions of competent authorities, or implement the provisions of the Convention.
Eighth: Limits to How We Use Your Data.
Your privacy is always protected by us, and we use your personal information for the following things:
(1) To enable you to make optimal use of our services by always doing what is best for you.
(2) To set up your account or profile, through which you will contact us via the Platform.
(3) to process the data you provide through our Services, such as ensuring that your email or phone number is active, valid, and owned by you.
(4) enables Service Providers to display content, Advertisements, Services, and Products through the Platform, and allows Clients to communicate with Service Providers to view advertised services and products for use after communicating directly with Service Providers.
(5) To receive and reply to your questions, complaints, and requests.
(6) To receive and reply to your feedback and rating of our Platform’s service.
(7) To address your questionnaire responses through the platform in which you participated.
(8) to provide you with information about the Products and Services you request via our Platform.
(9) to provide you with information about Products and Services we think you will be interested in, including our Offers.
(10) For internal business purposes like enhancing our services.
(11) to customize the content, recommendations, and advertising that we and third-party providers give to you, whether through the Services or elsewhere on the Internet.
(12) To manage and process competitions and promotions.
(13) To contact you regarding government communications or changes to the Privacy Policy, Terms of Service, or any of our other rules, at our sole discretion.
(14) To comply with regulatory and legal obligations.
(15) For the purposes disclosed at the time you provide your information, with your consent, and in line with this Privacy Policy.
(16) We use your data to carry out our terms and conditions and pay your dues.
(17) We use your data to address issues and stop illegal activities like fraud and hacking.
(18) We use your Data to give you new, updated, or better information about our services, such as by contacting you electronically via email or by phone by dialling your phone number.
Ninth: Disclosure Of Your Personal Data to third parties
(1) We may share your personal information with any part of our group, which includes our branches and establishments.
(2) We may disclose your personal information to third parties:
-We will release your data to the new buyer if we sell the Platform or any of our assets.
– If we are compelled to disclose or reveal your personal information to comply with any legal obligation or to enforce our terms and conditions or any other agreement.
– We will be obligated to do so in the case of a judicial ruling or decision issued by the appropriate judicial authorities.
– If we are obliged to release or share your personal information to safeguard the rights, ownership, or integrity of the “Ajmal Zafaf” platform, our employees, customers, or third parties, we will do so.
– This disclosure includes exchanging information with other entities for fraud protection and credit risk reduction.
(3) We may share your information with electronic payment Providers to document your electronic payment process through us.
Tenth: Parties Obligations:
(1) The Client understands and accepts that the Platform controls only the data that it collects or that the Client submits to us, and that we have no control over any data that the Client transmits to the Service Providers. As a result, the Client shall not disclose to the Service Providers any personal data that is not required to offer the Services, and any data submitted directly to the Service Providers is solely the Client’s responsibility, with no legal or shared obligation on the part of the Platform.
(2) The service providers are obligated to keep all client data they collect, whether from us or the consumers themselves, and the service provider acknowledges not to use this data in any sales, communication, direct or indirect marketing, or data exploitation of any kind without the consent of the customer who has the data, and if the service provider breaches these obligations, he will bear all responsibilities, claims, and compensation without any liability on our part.
(3) The parties to this Agreement undertake to keep their data confidential and private, and they acknowledge and hold themselves personally responsible for disclosing any of their data to the other party’s data at their own risk, with no interference from us and no liability on our part.
(4) The Parties undertake to keep the Platform’s Confidentiality, and each of them will be held liable to us for any breach of the Platform and its activities’ Confidentiality.
(5) Clients shall not disclose any data relating to the Platform’s operation to third parties, whether for a fee or for free.
(6) Clients committed to keeping all data associated with transaction information on the Platform confidential and not to use it in any way, and they will be held liable for any illegal or unauthorized use of such data.
(7) You undertake not to use any means that may aid in the collection of data about other users, such as email, mobile phone numbers, or other means of communication.
Eleventh: Law Enforcement
We may disclose the user’s IP address and all data registered on the registration forms or provided to us by the user at any time to execute any legal requests, as well as all activities and transactions carried out by the user through the platform, as determined by the request, decision, or judicial decision issued to us.
Twelfth: Amendments
(1) We reserve the right to change our privacy policies at any time. If we do, we will notify the public via the Platform and update the Last Updated Date at the top of this document.
(2) After this Policy has been updated, if you still use the Platform, it means that you expressly agree to the changes and that you are legally accepting the new procedures and rules.
(3) You must immediately stop using the Platform if you object to the new changes and updates.
(4) Please periodically review this Privacy Policy to stay informed of updates.
Thirteenth: Language
(1) The Arabic version of this Agreement shall be deemed to be the text used in interpreting and implementing its Privacy and Policy.
(2) In the event that there is an inconsistency between the Arabic and the foreign text of the offers, the Arabic text shall be taken as the original.
Fourteenth: Contact Us
You can reach us at any time by using the following information:
- Email Address:
- Phone No.:
